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Shipping Policy
SHIPPING POLICY
Order Processing & General Rules
- No shipments are processed or delivered on Saturdays, Sundays, or U.S. public holidays.
- All transit times are estimates calculated in business days, excluding customs clearance delays, peak season surges, or unforeseen logistics disruptions.
- You can view real-time order and tracking status via the confirmation email sent after your order is placed.
Supported Countries & Regions
Restricted Regions
We do not ship to individuals or entities located in countries or regions under comprehensive sanctions by the U.S. government, nor do we provide services to them. These countries and regions include, but are not limited to: Iran, Syria, North Korea, Cuba, Russia, Belarus, Venezuela, Myanmar, Haiti, Somalia, Yemen, Zimbabwe, Liberia, the Central African Republic, the Democratic Republic of the Congo, and the Crimea, Donetsk, Luhansk, Zaporizhzhia, and Kherson regions within Ukraine.
Orders with shipping addresses located in any of the above restricted regions will be automatically canceled and refunded. By placing an order through this website, you represent and warrant that you are neither located in nor a resident of any of the aforementioned restricted regions, and that you are not listed on any U.S. government-imposed sanctions or restricted party lists.
Shipping Methods, Rates & Delivery Time
| Shipping Method | Cost | Eligibility | Estimated Transit Time |
|---|---|---|---|
| UPS/DH Standard Shipping | $7.99 | Orders subtotal $0.00 – $78.99 | 7–21 business days |
| Air Freight (Expedited) | $14.99 | Orders subtotal $0.00 – $78.99 | 5–8 business days |
| Free Air Freight | $0.00 | Orders subtotal ≥ $79.00 USD | 5–8 business days |
Notes:
- The free shipping threshold applies to the order subtotal (before taxes and shipping fees). Discount codes may affect eligibility.
- Expedited shipping is automatically upgraded to free air freight for orders meeting the $79.00+ threshold.
- Remote areas or islands within the supported list may experience extended transit times by 2–5 business days, depending on local logistics partners.
Item Availability & Shipment Schedule
- In-stock items: Will be shipped within 7 business days after order confirmation.
- Backordered & pre-ordered items: Shipment lead times vary based on restock progress. Once the item is restocked, it will be dispatched within 7 business days.
- If your order contains both in-stock and backordered items, we will hold the full order for combined shipment unless you request split delivery (additional fees may apply).
Expedited Shipping Note
Additional Shipping Terms
- Customs duties, import taxes, or brokerage fees are the responsibility of the recipient and are not included in the shipping cost.
- If a package is returned to sender due to incorrect address, failed delivery, or customs refusal, the customer will be responsible for re-shipping fees.
- Tracking information will be sent to your registered email once the order is dispatched. You can track your shipment via the carrier’s website using the provided tracking number.